We believe our first responsibility is to our Clients. Our clients’ happiness is the cornerstone on which we survive and grow. Everything we do must be of highest quality in servicing client requirements promptly and accurately. In ensuring their satisfaction however, it is to be done profitably for ourselves.
We are responsible to our staff members, the men and women who work with us. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. Members must feel free to make suggestions and complaints. There must be an equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and their actions must be just and ethical.
We are responsible to the communities in which we live and work. We must be good citizens – support good works and charities and bear our fair share of taxes. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.
OUR OVERALL PURPOSE, AIMS, GOALS & PRODUCTS
PURPOSE: To provide high-end cleaning and restoration services for discerning clients for valuable exchange from regular, satisfied happy clients.
To provide staff with a happy working environment and to assist them in achieving their goals.
AIMS: To be a recognized leader in the field of Carpet Cleaning, servicing domestic, industrial and commercial clientele.
To have totally satisfied customers giving our Company repeat business and referring the company to other potential clients.
To have well rewarded staff receiving highest quality training and being kept up to date with new products, services and methods entering the market place.
GOAL: To continue to increase recognition of the Company within our target markets, thus providing both security, financial reward and confidence for the benefit of the employees, management and clientele.
To have the company continuing to increase turnover and profitability annually.
PRODUCT: To supply Carpet Cleaning and associated services to meet the needs of the clientele.
Services offered are:
- Carpet Cleaning
- Upholstery Cleaning
- Tile and Grout Cleaning
- Leather Cleaning
- Leather Recoloring and/or Restoration
- Specialized Stain Removal
- Color Restoration (dye removal and restoration)
- Odor Elimination and Control
- Stain Protection
- Natural Fiber Specialist
- Oriental Rug Cleaning
- Cleaning for Allergy Sufferers
- Reporting and Assessment (Troubleshooting)
- Training and Assessment for Industry Members